FAQs
Q: What is The Collective?
A: The Collective is the annual conference & trade show of CORE Group, North America’s most exclusive property restoration contractor services organization. The Collective is a unique convention experience unlike any other, connecting the property restoration industry’s most successful service providers, an exceptional selection of suppliers, and some of our largest insurance carrier partners under one roof. Think of The Collective as an innovation summit, featuring state-of-the-art technology, leadership growth experiences, sales development strategies, and a wellness retreat. Whether looking to explore the sites, sounds and entertainment of its home city of Austin, Texas, or to simply make life-long connections like never before, The Collective is an event you will certainly not want to miss.
Q: Who is CORE?
A: CORE Group, headquartered in Austin, Texas, operates a network of elite disaster restoration contractors delivering private client centric claim services. CORE’s Membership division offers property restoration contractors that have met CORE’s rigorous credentialing standards the ability to be a part of a premier service offering; to align themselves with an organization that believes in operating with the highest standards of craftsmanship, quality, and integrity, all without giving up their independence. Members have access to innovative technologies to increase operational efficiencies, unique vendor & supplier resources, world-class networking events, and exclusive educational opportunities to elevate every key role in their business. Learn more at gowithcore.com.
Q: What is CORE Perks?
A: CORE Perks is a preferred vendor program available exclusively to CORE Members & ONCORE Repair affiliated contractors, providing discounts, special educational resources, rebates and elevated service from trusted equipment & service supplier brands. Many of our partners on the CORE Perks buying program are also valued sponsors of The Collective. Learn more at coreperks.com.
Q: Where can I follow CORE and The Collective Conference on Social Media?
A: Connect with us on Facebook , LinkedIn, and Instagram. Please be sure to use #TheCollectivebyCORE when tagging the conference online!
Q: What is the Attire?
A: Business casual is recommended for all conference events.
Q: Who do I contact if I have questions about the app, agenda, attendee registration, exhibiting/sponsoring, accessing the exhibitor kit, ordering/shipping items for my booth or becoming a speaker/instructor at The Collective?
A: Please contact our Conference Team here or by emailing attend@thecollectivebycore.com.
Q: Will you contact me to make hotel reservations for the convention? Is this a scam?
A: If you receive an email or phone call from an individual reaching out to make hotel reservations with a housing authority or take credit card information, please disregard as these scammers are in no way associated with CORE, the Marriott or The Collective. In addition to unofficial housing providers, it has been brought to our attention that exhibitors & attendees have been contacted by unauthorized companies promising trade show related services. To report, please contact our Collective Conference Team here or by emailing attend@thecollectivebycore.com.
Q: Will I be able to substitute attendees or revise my agenda at a later date?
A: When registering, please be sure to make your selections for each time slot you wish to attend. This will guarantee you a spot or seat at each function and session. If applicable, you must choose only ONE breakout session if there are multiple options during the same time slot. Your organization will have the ability to substitute attendees and revise schedules at any time using the link found in your confirmation email (based on availability).
Q: What is the payment policy for attendees?
A: The Collective accepts several methods of payment for attendees: Visa, Mastercard, Discover, and American Express. Payment must accompany attendee registration. Registrations without payment will not be processed.
Q: How can I request accessibility accommodations and/or services at The Collective?
A: You can request accessibility accommodations and services when registering by indicating that you have accessibility requirements. A representative will call you to discuss your needs to make sure your experience on site is enjoyable. Please complete this section upon registering or email attend@thecollectivebycore.com your request.
Q: Whom should I contact if I have special dietary needs or allergies?
A: There is a section on the conference registration form for dietary needs or allergies. Please complete this section upon registering or email attend@thecollectivebycore.com your request.
Q: Does The Collective have a code of conduct?
A: Our code of conduct outlines our expectations for participant behavior and can be found here.