MAIN STAGE PANEL

The Friction Fix: Unlocking Trust Between Contractors and Carriers

Let’s cut to it—this industry runs on chaos. Disasters don’t give notice. Timelines get tight. Expectations climb. And somehow, we’re all expected to execute cleanly while the ground is shifting under our feet.We don’t control the disaster. But we do control how we respond—and just as importantly, who we respond with. When contractors and carriers work well together, the entire process moves faster, cleaner, and with a lot less friction. But when we’re out of sync, even slightly, everything slows down—jobs stall, policyholders get frustrated, and good teams waste energy chasing answers. Join this panel discussion on how we continue to discuss how we work better together.