Frequently Asked Questions
What is The Collective?The Collective is the annual conference & trade show of CORE Group, North America’s most exclusive property restoration contractor services organization.
Who is CORE Group?CORE Group is a premier property restoration company that offers client services, technology, and the strongest possible support system to every business in our industry.
Who do I contact if I have questions?Please contact our Conference Events Team here or by emailing attend@thecollectivebycore.com.
What is CORE Perks?CORE Perks is a preferred vendor program available exclusively to CORE Members & ONCORE Repair affiliated contractors. Learn more at coreperks.com.
What is the event attire?Business casual is recommended for all conference events.
Where can I follow CORE & The Collective?Will you contact me to make hotel reservations for the convention? If you receive an email or phone call from an individual reaching out to make hotel reservations with a housing authority or take credit card information, please disregard as these scammers are in no way associated with CORE, the Marriott or The Collective. In addition to unofficial housing providers, it has been brought to our attention that exhibitors & attendees have been contacted by unauthorized companies promising trade show related services. To report, please contact our Collective Conference Team here
Will I be able to substitute attendees or change my agenda at a later date?When registering, please be sure to make your selections for each time slot you wish to attend. This will guarantee you a spot or seat at each function and session. If applicable, you must choose only ONE breakout session if there are multiple options during the same time slot. Your organization will have the ability to substitute attendees and revise schedules at any time using the link found in your confirmation email (based on availability).
How can I request accessibility accommodations and/or services at The Collective?You can request accessibility accommodations and services when registering by indicating that you have accessibility requirements. A representative will call you to discuss your needs to make sure your experience on site is enjoyable. Please complete this section upon registering or email attend@thecollectivebycore.com your request.
What is the payment policy for attendees?The Collective accepts several methods of payment for attendees: Visa, Mastercard, Discover, and American Express. Payment must accompany attendee registration. Registrations without payment will not be processed.
Who should I contact if I have special dietary needs or allergies?There is a section on the conference registration form for dietary needs or allergies. Please complete this section upon registering or email attend@thecollectivebycore.com your request.
Does The Collective have a Code of Conduct?Our code of conduct outlines our expectations for participant behavior and can be found here.